Report a Part

You do not need to be a Member or pay a fee to report nonconforming or suspect counterfeit part data to ERAI. Please be advised that ERAI provides complete anonymity to the reporting company/entity and, as such, information on the reporting company is not visible on the ERAI website.

The easiest method is to e-mail a copy of your internal failure report or third party test report (supplier or customer information can be removed at your discretion). Please e-mail your report to reportparts@erai.com. The ERAI staff will extract the required data and protect your anonymity. Copies of your actual report will not be posted on the ERAI website unless specifically requested by your organization.

Alternately, you can use the form below to submit your information online. For additional information on submitting a part to ERAI, please click here to view ERAI's Part Reporting Guidelines. If you have any questions or have difficulty submitting this form, please contact the ERAI office at 239-261-6268.

Please note that the fields marked with a red corner are REQUIRED fields.

Your Contact Information *

Please provide us with your contact information in case we have a question about your submission. Your identity will not be revealed or displayed on any alerts and will be kept confidential.
* for ERAI internal use only


Supplier Information (Optional)

Please provide us with your supplier information. If you do not wish to provide this information simply click "next" to go to the next step.
Do you want to file a formal complaint against this supplier? If yes, ERAI will contact you directly within 48 hours

High Risk Part Information


Description of Nonconformance

IMPORTANT NOTE: If you are reporting a suspect counterfeit part, you will be required to provide ERAI with a test report or substantiating information including photographs to support your claim. For liability purposes, all suspect counterfeit part information must be documented. This is for your protection and for the protection of ERAI as the reporting agent. ERAI has the legal right to any data or to use any data on its site supplied to it including ownership, maintenance, storage, dissemination and use of that information along with future use of the information even if the supplier of that information is not an ERAI Member or if membership is discontinued or revoked.



Please use the file upload feature in the next step to upload a copy of a test report describing the part’s nonconformance(s). This file will not be displayed in the part alert issued by ERAI unless specific authorization is provided by you in the comments field below. Up to 20 additional files and/or photos can be uploaded at the same time.

If you have information from a customer or test report which describes the nonconformances, please enter that information here. If you do not have this type of information, then please write "not available".

DESCRIPTION OF NONCONFORMANCE

Select from a list of over 75 nonconformances found in ERAI’s High Risk & Suspect Counterfeit Parts Database.

Non-Conformace Categories

High Risk Part Images/Files

Select up-to 20 Images/Files:
jpg, gif, png, bmp, pdf, doc, docx, txt, rtf, xls, xlsx, ppt, pptx, zip



SPECIAL INSTRUCTIONS
If any information contained within the documents/images you are submitting should be redacted, please describe here.

Review and Submit

Please review the details of your reported part submission below. If any changes are necessary, you can use the previous button at the bottom of the page to go back and make edits. If you are done entering your part details, please complete the Captcha validation below and click on the Next button.
Your Contact Information
Name
Company
Email
Phone
Supplier Information
Name
City
State
Country
Do you want to file a formal complaint against this supplier? If yes, ERAI will contact you directly within 48 hours
High Risk Part Information
Part
The Parts were sold as
Manufacturer
Suspect Counterfeit Part
Date Code
Lot Code
Country of Origin
Description of Nonconformance
High Risk Part Images/Files

Thank you for reporting data to ERAI

An ERAI representative will process your complaint as quickly as possible. The part data has been uploaded to the ERAI internal operations database for vetting purposes. Before making the data available in the Reported Parts Database, ERAI will examine the part data which may include referencing various tools such as the manufacturer’s website, datasheets or other available sources to ensure accuracy and relevance. If you have any further questions, please call the ERAI office at 239-261-6268.

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  1. Introduction
  2. Supplier Info
  3. High Risk Part Info
  4. Descr. of Nonconform.
  5. Images/Files
  6. Review and Submit