Do I need to enroll and create a profile to register for a course?
Yes.
If you are affiliated with a company that is an ERAI Member and have your login and password for the ERAI website, you are already enrolled in InterCEPT. Simply log in to the ERAI website and click on the "Training" tab to enroll in classes.
If you are not an ERAI subscriber or if you would like to register as an unaffiliated student, please click here to enroll as an InterCEPT student. You will not be asked to make any payments at the time of enrollment. After you enroll and log in to InterCEPT, you will be able to purchase and register for classes.
Do I need to be a member or subscriber of ERAI to register for a course?
No – InterCEPT courses are available to the general public.
I forgot my password, what do I do?
If you have already enrolled in InterCEPT or are an ERAI subscriber, you can use the ‘Forgot Password’ link to have your password emailed to your email address on file. In the event our system cannot authenticate your e-mail address, you will need to contact our administrative staff at (239) 261-6268. Once your identity has been verified, our staff will contact you directly with your password information.
What is included with my course registration?
Our online training courses are interactive, containing videos and quizzes. Courses may offer takeaways in the form of reference materials and other resources and you are not required to purchase additional course materials. Upon the completion of a course, you will be asked to take an exam. Once you successfully pass the exam, you will receive a certificate of completion for the course.
Can I retake an exam if I don’t pass?
Yes, if you do not receive a passing score on the final exam, you will be given another 60-day opportunity to re-take the course and the exam.
Who develops InterCEPT courses?
InterCEPT courses are developed by independent industry thought-leaders, each an expert in their respective field.
How can I find out if a training is suitable for me?
Please refer to each course’s description page to view the course’s target audience and pre-requisites (if applicable). Many courses are suitable across multiple job functions in various industry sectors. If you have a specific question, feel free to contact our office at +1-239-261-6268 and a staff member will be glad to assist you.
In which languages are courses offered?
At present, our courses and materials are available in English.
How long do I have to take a training course?
You have 6 months from the date of purchase to begin your training course(s).
How long do I have to complete a course?
You have 60 days from date you first start a course to complete an individual course.
What happens if I don’t complete a training course in 60 days?
If you have been unable to complete a course within 60 days, please contact our office at 239-261-6268 for assistance.
Can I start a course, take a break, and finish it later?
Absolutely! InterCEPT courses are designed to allow maximum flexibility. Interruptions are part of daily life, so you can pause and rewind courses or simply close down a training and resume it at another time.
How are courses updated and can I access courses after they are revised?
As industry and government regulations and best practices continue to expand, InterCEPT courses will be updated. You will receive an email notifying you of revision changes to trainings you have completed.