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Customer Analysis

 



Customer Analysis
Researching your potential customers can help you prevent losses from companies with a history of problematic payments. Knowing that your potential client has a history of delayed payments, non-payments or other unethical business practices will enable you to take additional steps in protecting you as a Seller in a transaction, reducing potential company losses.

  • Searchable Database of Problematic Customers – Complaints lodged by companies in the electronics supply chain from members and non-members are thoroughly investigated, vetted and then placed into our database of high risk companies. A comprehensive search tool enables Members to search through thousands of records providing information on past due invoices, cancelled purchase orders, unresolved debts, bankruptcies, etc.

  • Real Time Complaint & Dispute Alerts – After a thorough investigation involving all parties in a complaint, the relevant details of an incident are published on the ERAI website. Members can opt to receive real-time email alerts whenever a new incident against a supplier is added.
For more information please contact an ERAI sales associate at (239) 261-6268 or e-mail eraiinfo@erai.com.